Legal
In force from 14 August 2026
This site and the services described on it are provided by Dudson Enterprises LLC, a company formed in Florida, United States. You can write to us at any time at edgardojrj@dudsonenterprise.com. In these terms, "we" means Dudson Enterprises LLC and "you" means the person or company contracting us.
By contracting any of our services you accept what this document says. If something here doesn't work for you, say so before paying: almost anything can be agreed differently in writing, and what's agreed in writing overrides this page.
We build and install automation systems, AI agents that answer customers, pages that charge and deliver, and the infrastructure to run them. We offer them at three levels — AI agent, Sales system and Complete operation — described on the service pages of this site. We also offer the AI Business Diagnostic, an analysis service with its own conditions in section 3.
We don't sell hours or consulting by time. We sell an outcome with a defined scope. We also don't guarantee sales, revenue or commercial results: we build the machinery, but what you sell depends on your offer, your price and your market.
Alongside the three levels we offer the AI Business Diagnostic, which is analysis work and not a build. We analyse your whole business with the Dudson Method, our own analysis framework, draw your real processes, point out which steps are redundant and where automating makes sense, run a risk review of every proposal, and hand you a written implementation roadmap plus a handover call to walk through it with you.
It does not include execution. In this service no system of yours is touched or modified: it is analysed and decided. Building whatever comes out of the roadmap is the implementation, is contracted separately and is governed by the rest of these terms.
The price is $500, a single payment, up front. It has no founder price and no seats: it costs the same for everyone. The $500 for the AI Business Diagnostic is credited in full against the price of the implementation if that implementation is contracted in less than 30 calendar days, counted from the delivery of the roadmap. The credit is applied when the implementation proposal is drawn up, subtracting that amount from the total.
The 30-day guarantee in section 8 does not apply to this service. That guarantee gives back the setup fee when a delivered system doesn't do what was accepted at purchase, and there is no setup here: what's delivered is the document and the call. The rest of these terms does apply, including what section 4 says about what wins when something contradicts.
Before any work starts we give you a written proposal setting out what's in, what's out, the price and the timeline. That proposal is the document that decides: if it isn't written there, it isn't contracted.
Anything you ask for after accepting it is quoted separately. That isn't rigidity: it's what makes a fixed price possible and what makes the guarantee in section 8 mean something concrete instead of depending on anyone's memory.
Published prices are in US dollars. At checkout you'll see the amount converted to your own currency at the day's rate; that conversion is done by our payment provider and may include a margin over the reference rate. Conversion is not a discount: the dollar price is the same for everyone.
Setup can be paid two ways: up front, or in two parts — half on accepting the proposal and half on delivery. The founder price is a launch offer limited to three seats in each package —nine in total, counted separately—: it requires payment up front, applies a discount to the setup and includes the first two months of maintenance free. When a package runs out of seats, that package returns to the regular price. Anyone who contracted at the founder price keeps it for as long as they keep the service active.
If you're in Venezuela, payment goes through a different route — local transfer or cryptocurrency — with an order number and receipt verification, because no international gateway operates there normally. The terms of that route are agreed in writing case by case.
Prices don't include taxes that may apply in your country, nor the cost of third-party services you contract directly — hosting, domains, licences or advertising budget.
The published timeline is 10 business days for levels 1 and 2, and is agreed in writing for level 3. That clock starts when we have everything in section 7, not when you pay. If access or information arrives late or incomplete, the timeline shifts by the same amount.
Business days are Monday to Friday, excluding public holidays.
To be able to deliver, we need access to the accounts where the system will run, the information the system has to use — prices, terms, catalogue, copy — and one person who decides on your side. We also need the payment and advertising accounts to be in your name.
You're responsible for the information you give us being correct and for having the right to use it. The system answers with what you give it: keeping that up to date is on you; putting it into the system is on us.
If 30 calendar days after delivery the system isn't doing what the conditions accepted at purchase say, we give you the setup fee back. No argument about expectations: what was delivered is compared against what was accepted.
This guarantee covers the setup of a system. It does not apply to the AI Business Diagnostic, whose deliverable is the document and the call: its conditions are in section 3.
What the conditions accepted at purchase are. If you buy directly from the site, they are the ones on the package page and in these terms at the moment you pay. If there was a written proposal beforehand, that proposal wins, together with what section 4 says. The anchor stopped being "the proposal" because from now on there are clients who buy with no proposal beforehand.
To claim it, just write to us within those 30 days saying which point of the conditions isn't met. We refund by the same route you paid, within 14 days of accepting the claim.
The guarantee covers the setup fee, not maintenance months already used, because those correspond to a service actually provided during that time.
What the guarantee doesn't cover. It doesn't cover the system not bringing you the sales you hoped for: that isn't a delivery failure. It doesn't cover what breaks because you didn't give us the access or information in time. It doesn't cover changes you or a third party make to the system after delivery. It doesn't cover a third-party platform changing its rules, its prices or how it works, or suspending or closing your account. And it doesn't cover anything that was never in the conditions accepted.
The implementation packages can be contracted directly, without going through the AI Business Diagnostic first: the decision is always yours. In that case we build with our full effort and to the same delivery standard, working from the information you hand us under point 7.
When you contract without a prior diagnostic you accept that fit adjustments between the system and your business (configurations that respond to incomplete information, or to processes a diagnostic would have drawn before building) are your responsibility during the first 30 calendar days from delivery. You can request whatever changes you need as soon as you spot them: the monthly change allowance of active maintenance covers them, and anything beyond the contracted scope is quoted separately under point 4.
This clause does not limit the guarantee in point 8, which still covers the system doing what was accepted at purchase, nor any consumer protections your country's law does not allow you to waive.
Maintenance is charged in advance and comes at two levels. Active attention —for systems that keep changing or that handle money— covers keeping everything running and updated, monitoring, a monthly allowance of changes and priority attention. Sustained attention —for closed systems that no longer change— covers keeping everything running and updated, monitoring, and fixing it if it breaks. Paid monthly, or yearly paying ten months. It doesn't cover building new functionality that wasn't in the scope: that's another project and is quoted separately.
You can cancel maintenance with 30 days' notice. We can do the same with the same notice. The setup fee isn't refunded on cancellation: it's work already delivered. When you cancel we stop maintaining the system, but what was built stays with you with full access.
If a maintenance payment is more than 15 days overdue, we may suspend maintenance after warning you. Suspending maintenance deletes nothing: your systems and your data remain yours.
Yours are: your accounts, your data, your customers' data, the content you give us and what we build for you, once paid. We hand it over documented and with full access, and it stays yours if you stop working with us.
Ours remain the methods, templates and generic components we use to build, which we reuse across projects. We claim nothing over your business or your operation.
The money from your sales never passes through us at any point. You take payment into accounts in your name; we only connect the pieces.
Unless you tell us otherwise in writing, we may mention that we've worked with you and describe the type of system built, without revealing figures or details of your business.
We build on third-party platforms — social networks, payment gateways, email services, AI providers — that we don't control. If one of them changes, fails or closes your account, we'll do what we can to adapt the system, but we're not responsible for their decisions or their outages.
We're also not liable for indirect losses: lost profit, lost opportunities or reputational damage. Our total liability is limited to the amount you've paid us in the 12 months before the event that caused it.
None of the above limits liability that the law does not allow to be limited.
We're available Monday to Friday, 8:00 to 17:00, and we commit to replying the next business day. Issues are opened at dudsonenterprise.com/en/support and get a number you can use to check their status.
Outside those hours your system keeps running: what waits until the next day is our reply, not the service.
We may update these terms. Changes don't apply retroactively to a project already contracted: each engagement is governed by the terms in force on the date of its written proposal. The date in force appears at the top of this document.
These terms are governed by the laws of the State of Florida, United States. Before going to court we both commit to trying to resolve it by talking. If you're a consumer resident in a country whose law gives you protections that can't be waived by contract, those protections still apply despite this section.
If any clause turns out to be invalid, the rest remains in force.